What is a 24-hour emergency response phone number for hazardous materials shipments?

A 24-hour hazmat emergency response phone number is a telephone number that is monitored around the clock to provide information and assistance during a hazardous materials incident. If there's a spill, leak, or accident involving your shipment, emergency responders can call this number to obtain immediate details on the material and guidance on mitigation and first aid. In short, it's a dedicated 24/7 hotline listed on hazmat shipping documents to fulfill regulatory requirements and enhance safety.

What industries benefit from your emergency response services?

Our services are essential for industries such as chemicals, oil & gas, pharmaceuticals, mining, cosmetics, agrochemicals, industrial gas, automotive and aerospace, construction, textile and paper and other. Additional examples are manufacturers, distributors and resellers, storage and warehouse, retailers, waste management.

Do I need a 24/7 hazmat emergency response number?

Yes, if your operations or activities meet the specific criteria outlined in the DOT regulation 49 CFR 172.604 which requires that a person who offers a hazardous material for transportation must provide a numeric emergency response telephone number for use in an emergency involving the hazardous material. This number must be monitored at all times by a person who is either knowledgeable of the hazardous material being shipped and has comprehensive emergency response and incident mitigation information for that material, or has immediate access to a person who possesses such knowledge and information.

Who is responsible for providing the emergency response telephone number on a shipment?

The shipper (offeror) of the hazardous material is responsible for ensuring a 24-hour emergency number is provided. This can be the shipping company itself if they have trained staff on call 24/7, or a contracted third-party emergency response provider. Essentially, whoever offers the hazmat into transport must designate a reliable phone number staffed by a person with immediate access to detailed hazard information about the product.

24-Hour Hazmat Emergency Response Phone

Why Shippers Choose Hazmat Line

From proactive readiness testing to unlimited affiliates, experience the ongoing support and dedicated service you deserve.

Benefits	Hazmat Line	Legacy Providers
Regular Drill Calls	✓ Proactive Readiness Testing Regular drill calls to test the team and identify gaps before real emergencies	✕ No Scheduled Testing No proactive drills offered, leaving readiness gaps unnoticed
Affiliates & Contacts	✓ Everything Included Unlimited affiliates and ER contacts at no extra charge	✕ Per-Unit Fees Each affiliate and contact costs extra annually
Cleanup Support	✓ Expert Negotiation We identify and negotiate with cleanup companies for you	✕ Limited Support Cannot negotiate or have conflicts of interest
Customer Experience	✓ Exceptional Ongoing Support We're your partner from day one through every renewal	✕ Only at Renewal Disappear after signing, reappear when it's time to invoice
Global Coverage	✓ Unified Solution One provider for all regions with seamless global coverage	✕ Fragmented Coverage Multiple providers needed across different countries
Language Support	✓ Native Experts Native language + hazmat experts, no interpreters needed	✕ Interpreter Delays Critical calls routed through third-party interpreters
Billing & Accounting	✓ Flexible Billing Bill in your preferred currency, simplify global accounting	✕ Inflexible Billing USD/EUR only, creating import bureaucracy

Regular Drill Calls

Hazmat Line

✓ Proactive readiness testing

Legacy Providers

✕ No scheduled testing

Affiliates & Contacts

Hazmat Line

✓ Everything included

Legacy Providers

✕ Per-unit fees

Cleanup Support

Hazmat Line

✓ Expert negotiation

Legacy Providers

✕ Limited or conflicted

Customer Experience

Hazmat Line

✓ Exceptional ongoing support

Legacy Providers

✕ Only at renewal

Global Coverage

Hazmat Line

✓ Unified global solution

Legacy Providers

✕ Fragmented coverage

Language Support

Hazmat Line

✓ Native language experts

Legacy Providers

✕ Interpreter delays

Billing & Accounting

Hazmat Line

✓ Flexible currency billing

Legacy Providers

✕ USD/EUR only

Switch to Hazmat Line

Domestic Coverage

US hazmat emergency coverage that goes beyond compliance. Exceptional customer experience with readiness testing, risk mapping, cleanup coordination, and 24/7 support - all for just $599/year, unlimited calls.

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International Coverage

One global provider with native-speaking hazmat specialists and unified billing in your currency. Complete international compliance made simple: US DOT, Canada TDG, European ADR, IATA DGR, IMDG Code, Brazil ABNT NBR 14725. From $2,250/year, unlimited calls.

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Our Offices

USA

support@hazmatline.com
Phone: +1 (813) 742-5152

Brazil

suporte@hazmatline.com
Telefone: +55 11 5028 1512

Mexico

soporte@hazmatline.com
Teléfono: +52 55 9816 0771

USA

support@hazmatline.com
Phone: +1 (813) 742-5152

Brazil

suporte@hazmatline.com
Telefone: +55 11 5028 1512

Mexico

soporte@hazmatline.com
Teléfono: +52 55 9816 0771

Free Demo Available

Experience Our Emergency Response Before You Switch

See why shippers are choosing Hazmat Line over traditional providers. Test our sub-10 second response time, native multilingual capabilities, and hazmat-specialized training in a live 15-minute demonstration.

            ⚡
            Live operators in under 10 seconds
          

            🌍
            Native multilingual support
          

            🎯
            Hazmat-specialized training
          

Schedule Free Drill Call

No obligation • No cost • 15 minutes

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Emergency Simulation

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Expert Guidance

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Comparison

The 9 Classes of Hazardous Materials Guide

6 Tips for Choosing a Chemical Risk Management Consultancy

Is your company prepared to comply with the Safety Data Sheet?

24-hour Hazmat Emergency Phone Brazil

Frequently Asked Questions

What is a 24-hour hazmat emergency response phone number?

Is a 24-hour emergency response number required by law?

How much does a hazmat emergency response phone service cost?

How quickly are emergency calls answered?

Can I switch from another emergency phone response provider?

Have more questions? View all FAQs

24h Hazmat Emergency Phone Number: Stop paying for a service you never use

Why Shippers Choose Hazmat Line

Domestic Coverage

International Coverage

Locked in a Contract?

Our Offices

USA

Brazil

Mexico

Experience Our Emergency Response Before You Switch

The 9 Classes of Hazardous Materials Guide

6 Tips for Choosing a Chemical Risk Management Consultancy

Is your company prepared to comply with the Safety Data Sheet?

24-hour Hazmat Emergency Phone Brazil

Frequently Asked Questions