Eliminate compliance guesswork, and stay DOT and IATA ready year-round

HAZMAT LINE gives you direct access to live hazmat experts who answer your regulatory questions in minutes, help you create accurate shipping documents and labels, and share hazmat shipping best practices — so compliance becomes part of your routine, not a scramble before an audit.

Hazmat compliance expert with headset reviewing shipping documents on tablet — Hazmat Line 24-hour emergency phone number support

Get peace of mind every time your hazardous materials and lithium batteries are handled and shipped

Display our emergency phone number on your shipping papers, safety data sheets, and labels — our 24-hour emergency response phone number is answered in seconds by experienced, knowledgeable hazmat operators who follow best-practice safety protocols to protect people, the environment, assets and your brand reputation.

Hazmat emergency phone number operator monitoring safety data sheets and live incident response on multiple screens

Get clear answers after an incident — not just the required information, but the know-how to act on it

HAZMAT LINE delivers detailed incident reports with post-mortem analysis, root-cause findings, and step-by-step guidance on filling out reports required by regulatory agencies — so every chemical emergency becomes a lesson that makes your next shipment safer.

Hazmat incident report with root cause analysis and compliance data — post-accident regulatory guidance from Hazmat Line

Hazmat Line vs. Legacy Providers

Hazmat Line Legacy Providers
Before an Incident
Live regulatory hazmat support
ER phone number for shipping papers, SDS, and labels
Unlimited business units Extra fees
Unlimited shipments and SDS on file
Proactive drill calls
Discounted hazmat training Vetted network Own courses only
Discounted shipping labels Vetted network
During an Incident
24-hour live operators
Emergency calls included 50/year 25/year
Access to medical professionals
Discounted cleanup services Negotiated rates Referral fees from cleanup cos.
After an Incident
Incident reports with post-mortem analysis
Regulatory reporting guidance
Switch to Hazmat Line
Hazmat Line CTA Sections

Get Compliant Today

Start Your Service

Frequently Asked Questions

Do I need a 24/7 hazmat emergency response number?

Yes, if your operations or activities meet the specific criteria outlined in the DOT regulation 49 CFR 172.604 which requires that "A person who offers a hazardous material for transportation must provide a numeric emergency response telephone number for use in an emergency involving the hazardous material". This number must be monitored at all times by "a person who is either knowledgeable of the hazardous material being shipped and has comprehensive emergency response and incident mitigation information for that material, or has immediate access to a person who possesses such knowledge and information".

How do I register for a Hazmat Line emergency response phone number?

We make onboarding seamless! Simply fill out a short registration form and send it back along with your SDSs. Once completed, we will provide you with your Emergency Response Phone Number, which you can start displaying on SDSs and shipping papers immediately.

Where should I display the Hazmat Line phone number?

You should display your Hazmat Line phone number on your shipping documents and Safety Data Sheets (SDSs). Please contact us before placing the Hazmat Line phone number on product labels to ensure compliance with regulations.

How does your hazmat emergency response service help during a chemical spill?

We provide immediate instructions, coordinate with first responders, and assist in mitigating health, environmental and property risks.

Do you provide post-incident reporting and compliance documentation?

Yes, we generate detailed incident reports to help businesses meet regulatory requirements and improve future response strategies.

Do you provide global hazmat emergency response information services?

Yes, our network provides global coverage, including multilingual support, to assist companies operating internationally.